Subscription Conditions

PLEASE READ CAREFULLY THE FOLLOWING PURCHASE SPECIFIC TERMS. YOUR USE OF THE SERVICES DESCRIBED BELOW CONSTITUTE YOUR PRIOR, EXPRESS AND COMPLETE ACCEPTANCE OF THE TERMS AND CONDITIONS HEREIN.

IF YOU ARE NOT IN AGREEMENT WITH THESE SPECIFIC TERMS DO NOT USE THE SERVICES.

THESE SPECIFIC TERMS FORM AN INTEGRAL PART OF THE WEBSITE´S LEGAL NOTICE

 

-----------------------------------------------------------------------------

 

1. PURPOSE

 

These Specific Conditions regulate the terms that are applicable to the purchase of the products and/or services that are, at any time, offered through the purchase platform accessible via the Website (hereafter, the Service).

 

The Service is intended solely for adult Users that possess the legal capacity to understand and accept these Specific Terms and to comply with the obligations contemplated herein (hereinafter, Buyer). By using the service, you represent and warrant that you are either 18 years of age or older and are fully able and competent to enter into and to abide by the terms and conditions set forth herein.


Likewise, in order to use the Service, Users shall be previously registered, by completing and submitting the relevant form. Registered user status is an autonomous and independent relationship from then one that may be derived as a result of the use of the Service and, consequently, the termination of the use of the Service shall not imply the suspension and/ or termination of the registered user condition.

 

The Service is made available to Users for its use for strictly personal and private purposes. Users are expressly prohibited from using the Service for resale purposes and, in general, for allowing unauthorized third parties to access and use the Services and/or the contents therein.

 

The publications in digital format will only be compatible with the operating systems that you are informed of at the given time.

 

2. PRODUCTS AND SERVICES.

 

2.1 PUBLICATIONS

 

Through the Service, publications of a diverse nature, themes and formats (digital and paper) are made available to Buyers, which can be acquired either, by subscription or purchase by units. Likewise, the Company reserves the right to offer the purchase of certain publications only in and for specific territories. When this is the case, it will be expressly stated.

 

Regarding the publications in digital format, the access and reading of them will take place through the ¡HOLA! app that the Buyer shall previously download into a compatible device. Digital publications are not provided in PDF format

 

2.1.1 PURCHASE OF SUBSCRIPTIONS

 

  1. The amount of the subscription is shown in local currency and, except where expressly stated otherwise, includes applicable taxes.
     
  2. Subscription or renewal will be activated upon receipt of payment.
     
  3. With regard to payment by credit or debit card, a Buyer must be the owner of the card which is used as means of payment or have obtained the relevant authorization from the legitimate holder, and without exceeding the limits, if any, that had been established by the entity issuing the card, the Buyer being solely responsible for the consequences resulting from any breach of herein stated.
     
  4. The Buyer shall provide accurate and truthful information at the time of executing the Subscription, and shall keep them updated, being of its sole responsibility the costs or expenses incurred in case of breach of the foregoing.
     
  5. Shipping costs are included in the subscription price.
     
  6. In relation to subscriptions with home delivery, the Buyer will be responsible for communicating to the Entity any incident that may occur, within the following deadlines: 7 calendar days from delivery or expected delivery date (for Spanish subscriptions) or 30 calendar days from delivery or expected delivery date (for subscriptions outside Spain).
     
  7. If the payment mean chosen by the Buyer results in administration costs or bank charges, it will be executed a subscription for the number of issues corresponding to the net amount received.
     
  8. Where the Entity receives an amount of money lower than the current price is received, it will be executed a subscription for a number of issues corresponding to the relevant amount of money received.
     
  9. Prior to the expiration of the subscription, a renewal notice will be sent by email and/or postal mail. If your payment method is Bank Direct Debit or Credit Card, the Company will charge your account or card the then current rate for renewal, unless you expressly indicate your decision to not renew the subscription, by email (suscripciones@hola.com for Spain, hello@susbscription.co.uk for United Kingdom or holausa@emailcustomerservice.com for USA) or by phone (0034 – 917 811 820).
     
  10. Changes of shipping postal address must be requested at least fifteen days in advance.
     
  11. The Buyer will have a 14 calendar days term, as from the execution of the subscription, to withdraw from it, which shall be notified to the Entity by email (suscripciones@hola.com for Spain, hello@susbscription.co.uk for United Kingdom or holausa@emailcustomerservice.com for USA). The previous right will cease to be applicable if, before the end of 14 calendar days term, the Buyer access to and/or received a publication.
     
  12. Once ended the above 14 calendar days term, any subscription may be canceled at any time, at the request of the Buyer, but the Entity shall be notified by email (suscripciones@hola.com for Spain, hello@susbscription.co.uk for United Kingdom or holausa@emailcustomerservice.com for USA). The amount corresponding to the issues not yet sent will be refunded. Bank charges and management fees derived from the cancellation will be deducted from the total amount to be refunded.

 

2.1.2. PURCHASE BY UNITS

 

Provisions in letters a), b), c), d), f), g), h) and j) in section 2.1.1 above are applicable to this section. Shipping costs are not included in the purchase price. Said costs will be informed to the Buyer prior to the execution of the order.

 

2.2 DIGITAL PASTIMES

 

Through the Service, pastimes are made available to Buyers to resolve or execute through digital media, and can be acquired, either on monthly or on a yearly basis.

 

The purchase of the digital pastimes service entitles the Buyer to access the contents that, at any time, are offered on the Website, without limitation of number. The applicable administration costs or bank charges derived from the use of the payment mean are not included within the price; said amounts will be informed to the Buyer prior to the execution of the order.

 

Provisions in letters a), b), c), d), i), k) and l)  in section 2.1.1 above are applicable to this section.

-----------------------------------------------------------------------------

© 2019 HELLO!. All rights reserved.